About the Role: The Third in Charge (3IC) supports the Store Manager & Assistant Store Manager in the day to day running of the store. Responsibilities will vary depending on the size of the team. Typically the 3IC will take on more responsibility on shifts where members of the management team are not present.
An average day may include:
Setting an example for the retail the team to follow
Supporting the management team in the operations of running the store
Provide customer service to shoppers in store
Carry out end-to-end transactions
Supporting the Manager & Assistant Manager to achieve monthly targets
3IC’s tend to have progressed from another retail position. They must set a positive example for the in-store retail team, demonstrate leadership qualities and be able to communicate clearly.